TIFF - Help Centre - Frequently Asked Questions - Help Desk

Welcome to TIFF Helps 👋

Most popular questions

confirmation_number Ticketing

How do I buy tickets?

For Festival Individual Tickets, please review our Key Dates to find out when your eligibile to buy....

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How do I access my tickets?

To access tickets for year-round programming at TIFF Bell Lightbox, including New Releases and TIFF...

What is digital TIFF Bell Lightbox?

Digital TIFF Bell Lightbox is an online viewing platform that allows you to rent and watch New Relea...

card_membership Membership

How do I access free TIFF Cinematheque tickets as part of my Membership Benefits?

Members may book two (2) complimentary tickets for in-person regular-price TIFF Cinematheque screeni...

shopping_cart TIFF Shop

What are the TIFF Shop's hours?

TIFF Shop is open year-round Wednesday (11am to 7pm), Thursday (11am to 9pm), Friday (11am to 9pm),...

confirmation_number Ticketing

When should I arrive for my screening?

All screenings and events will start promptly at the scheduled start time.

All Festival screenings...

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What are Rush tickets and what are Rush lines for?

All Festival screenings and certain year-round events at TIFF Bell Lightbox are Rush-eligible. This...

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Can I transfer my tickets to friends or family?

Tickets for all events can be transferred through TIFF Account Manager. or Ticketmaster.ca

To trans...

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TIFF Basics